Lyft Review

Lyft (lyft.com) is an extremely popular ride sharing service which competes against brands like UBER, Getaround and Car2Go. Compared to its peers, Lyft ranks as one of the top-performing brands in its category, with an overall ranking of #4 out of 59 total brands.

To review and rank Lyft, we spent approximately 90 hours reviewing the top 59 ridesharing apps based on 390 data points such as wait times, reliability and price competitiveness (see the full criteria list).

  • Price point: How expensive is each service? How much does each app cost vs. competitors?
  • Strong reliability: How reliable is each service? How would you rate each app's reliability?
  • Short wait times: Does each service have relatively short wait times to be picked up? Does each app offer quick pickups?
  • Payment splitting support: Can I split payments between multiple riders on each service? Can I split the fare for my each app ride?
  • Safety features: Is each service safe? What safety features does each service have in place? How safe is each app?
  • Scheduled pickups: Can I schedule a ride on each service? Does each app allow you to schedule rides in advance?
  • Pet ride support: Can I bring a pet with me on my each service ride? Does each app allow pets?
  • Membership options: Does each service have any subscription or membership options for frequent riders? Does each app offer a ride pass or membership?
  • Kid-friendly rides: Can each service drive minors? Can kids ride alone on each app?
  • Accessibility options: What accessibility options does each service offer? How good are each app's accessibility options?
  • Cash payments: Does each service take cash payments? Can I pay my each app driver in cash?
  • Multiple drop-off options: Can each service does multiple drop-offs? Can my each app driver drop me and a friend off at two different stops?
  • Multiple pickup options: Can each service does multiple pickups? Can my each app driver pick me and a friend up at two different spots?
  • Amazon Alexa compatibility: Is each service compatible with Alexa? Can my each app app integrate with Amazon Alexa?
  • Google Home compatibility: Is each service compatible with Google Home? Can my each app app integrate with my Google Home?

Lyft's strengths are:

  • Good wait times details
  • Offers scheduled pickups details
  • Offers multiple pickup options details
  • Offers multiple drop-off options details
  • Offers kid-friendly rides details
  • Offers membership options details
  • Offers payment splitting support details
  • Offers Amazon Alexa compatibility details
  • Offers Google Home compatibility details

Lyft's active discount codes (view all details):

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Lyft's active sales & deals:

  • Amazon is offering discounts on select Lyft items today.

Compare Lyft vs. top competitors (view all):

Lyft FAQ

Product & Service Features

Shipping & Returns Policies

Payment Options

Pricing & Discount Policies

Customer Service Features

Financing Options

Website Features

Marketing Programs

Other Features

Compare Lyft with Similar Brands

Side-by-side comparisons of pricing, discounts, customer service, shipping policies, more

2019 rideshare top 10 rankings

Rated 4.0 - 48 reviews
lyft.com

About Lyft

Lyft is a large company operating the e-commerce site lyft.com. Lyft sells its products and services in the ride sharing industry. Lyft is a less active brand when it comes to discounting and offering coupons. Lyft has good ratings among shoppers on Knoji, with 48 ratings and an average rating of 4.0 stars. Lyft scores very well compared to other brands in the ride sharing industry, providing 15 e-commerce features to better serve its customers.

Lyft's Features Scorecard

Shipping & Returns Policies
Free Returns & Exchanges:
Yes
Lyft offers free returns & exchanges for qualifying orders and customers, according to their free returns & exchanges policies. See policies and program details on their returns & exchanges policies page. Lyft.com free returns & exchanges >>
International Shipping:
Maybe
It appears that Lyft may not offer international shipping currently. Lyft international shipping >>
Payment Options
Debit & Prepaid Cards:
Maybe
It appears that Lyft may not accept debit & prepaid cards currently. Lyft debit & prepaid cards >>
PayPal:
Maybe
It appears that Lyft may not accept PayPal currently. Lyft PayPal support >>
Apple Pay:
Yes
Lyft accepts Apple Pay for qualifying orders and customers, according to their Apple Pay policies. See policies and program details on their Apple Pay support page. Lyft.com Apple Pay support >>
Amazon Pay:
Maybe
It appears that Lyft may not accept Amazon Pay currently. Lyft Amazon Pay support >>
Google Pay:
Maybe
It appears that Lyft may not accept Google Pay currently. Lyft Google Pay support >>
Pricing & Discount Policies
Promo Codes:
Yes
Lyft supports a promo code box on their website. Check the Lyft promo codes page for the latest coupon codes from Lyft. Lyft promo code support >>
Sales:
Maybe
It appears that Lyft may not offer sales currently. Lyft sales >>
Black Friday Ad:
Maybe
It appears that Lyft may not offer Black Friday ad currently. Lyft.com Black Friday ad >>
Cyber Monday Ad:
Maybe
It appears that Lyft may not offer Cyber Monday ad currently. Lyft.com Cyber Monday ad >>
Military Discounts:
Maybe
Official Coupons Page:
Yes
Lyft offers their own coupons and promotions page on their website. Check the official Lyft coupons page for the latest offers directly from Lyft Lyft official coupons support >>
Student Discounts:
Maybe
It appears that Lyft may not offer student discounts currently. Lyft.com student discounts >>
Price Matching:
Maybe
It appears that Lyft may not offer price matching currently. Lyft price matching >>
Senior Discounts:
Maybe
It appears that Lyft may not offer senior discounts currently. Lyft.com senior discounts >>
Birthday Discounts:
Maybe
It appears that Lyft may not offer birthday discounts currently. Lyft birthday discounts >>
Competitor Coupons:
Maybe
It appears that Lyft may not accept competitor coupons currently. Lyft competitor coupon policies >>
AARP Discounts:
Maybe
It appears that Lyft may not offer AARP discounts currently. Lyft AARP discount policies >>
Coupon Stacking:
Maybe
It appears that Lyft may not allow coupon stacking currently. Lyft.com coupon stacking >>
Customer Service Features
Contact Information:
Maybe
Money-back Guarantee:
No
It appears that Lyft may not offer money-back guarantee currently. Lyft money-back guarantee >>
Gift Cards:
No
It appears that Lyft may not offer gift cards currently. Lyft gift cards >>
Loyalty Programs:
Maybe
It appears that Lyft may not offer loyalty programs currently. Lyft loyalty programs >>
Social Media Pages:
Maybe
It appears that Lyft may not offer social media pages currently. Lyft.com social media pages >>
Customer Reviews:
Maybe
It appears that Lyft may not offer customer reviews currently. Lyft.com customer service >>
Financing Options
Affirm Financing:
Maybe
Afterpay Financing:
Maybe
QuadPay Financing:
Maybe
It appears that Lyft may not accept QuadPay financing currently. Lyft.com QuadPay financing >>
Sezzle Financing:
No
Klarna Financing:
Maybe
It appears that Lyft may not accept Klarna financing currently. Lyft Klarna financing >>
Bread Financing:
Maybe
It appears that Lyft may not accept Bread financing currently. Lyft.com Bread financing >>
Website Features
Website Security & Privacy:
Yes
Lyft offers website security & privacy for qualifying orders and customers, according to their website security & privacy policies. See policies and program details on their website security & privacy policies page. Lyft website security & privacy >>
Mobile Apps:
Maybe
It appears that Lyft may not offer mobile apps currently. Lyft.com mobile apps >>
Marketing Programs
Affiliate Programs:
Yes
Lyft offers affiliate programs for qualifying orders and customers, according to their affiliate programs policies. See policies and program details on their affiliate programs page. Lyft affiliate programs >>
View all features

Lyft Articles

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