Lyft customer reviews? How is Lyft rated on BBB, Yelp, Glassdoor, or Reddit?
Share your experience with Lyft's customer service
Generally, the feedback on Lyft on Yelp has been about average to slightly below average. They've been rated at approximately 3 stars by customers on Yelp. It appears that users on Yelp who have experience with Lyft locally are have had some issues Lyft's customer service, but generally have had a satisfactory experience with them.
You can see Lyft's Yelp reviews here.
Better Business Bureau (BBB)
Lyft has a positive rating on BBB of between A- to A+. The Better Business Bureau has enough data on Lyft to grade them, and they've assigned them a positive score. Most likely, Lyft has responded in a timely fashion to any customer complaints such that customers have been happy and the BBB has recorded a positive score for the company.
You can see Lyft's BBB rating and scorecard here.
Lyft has positive feedback and reviews on Glassdoor. Out of 251 ratings Lyft has received a 4 star rating by employees and former employees. This indicates that Lyft has sound employment policies, treats its employees well, and addresses any issues professionally.
You can see Lyft's Glassdoor reviews here.
Consumers on Trustpilot have generally given Lyft positive ratings. Consumers have posted 4,066 ratings on Trustpilot and given them roughly 4 stars. Consumers appear to be generally happy with Lyft's service and their Trustpilot reviews tend to reflect that.
You can see Lyft's Trustpilot reviews here.
We found a thread on Reddit where users have shared their experiences with Lyft.
Generally, the feedback on Lyft among Redditors has been neutral. People had mixed reviews of Lyft on this Reddit thread and the average feedback seemed to be neutral.
You can see the full Reddit thread on Lyft here.
Learn more at lyft.com.